English Tea Shop Organic Tea Christmas Tree Collection English Tea Shop

Fast Shipping with Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other major international carriers, we are able to provide a range of shipping options. Our warehouse staff is highly trained to package your goods exactly according to the specifications we provide. Your items will go through a thorough examination and will be safely packaged prior to being sent out. We deliver to thousands of customers every day from all over the world. The fact that we are determined to become the largest online retailer in the world is obvious. Warehouses and distribution centres can be located in Europe as well as in the USA.

It is important to note that orders with multiple items are subject to a processing period that is based to the particular item.

Prior to shipping, our team will perform an extensive inspection of the products you have ordered. Most orders today are shipped in 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we cannot completely manage our stock. The actual levels of stock can change at any moment. It's possible that you may not receive your order once the order has been made.

Our policy is for 30 days. If 30 days have gone without a trace since the purchase however, we're unable to give you a return or exchange.

You are able to return a product in the event that it is not used and still in the same state as when you first received it. The item must be returned in its original packaging.